info@vservicencc.com

+393209327662

+393896342716

24 H

Privacy Policy

Last updated: December 4, 2024

This Privacy Policy applies to citizens and legal permanent residents of the European Economic Area (EEA) and Switzerland and describes how V Service Ncc collects, uses, shares, and protects personal data of users who access V Service Ncc through the website https://vservicencc.com.

1. Introduction

We at V Service Ncc are committed to protecting your personal data and ensuring that it is processed in accordance with the General Data Protection Regulation (GDPR). This document provides clear and detailed information about the data we collect, how we use it, and your data protection rights.

2. Types of data collected

During interaction with the website, we may collect several categories of personal data, including:

    • Data provided directly by the user:

        • Full name.

        • Email address.

        • Phone number.

        • Information entered through contact or reservation forms.

    • Navigation and technical data:

        • IP address.

        • Browser type and operating system.

        • Pages visited and time spent on the site.

        • Connection log and session data.

    • Data collected via cookies:

        • Navigation preferences.

        • Online behaviors for statistical and marketing purposes.

3. Purposes of personal data processing

Your personal information is processed for the following purposes:

    1. Delivery of required services:

        • Handling requests for information or reservations.

        • Direct communication with the user.

    1. Improved user experience:

        • Personalization of content displayed on the site.

        • Statistical analysis of website usage to optimize website functionality and design.

    1. Marketing and advertising activities:

        • Sending personalized offers, subject to consent.

        • Display of targeted ads through third parties.

    1. Legal compliance and security:

        • Fulfillment of regulatory obligations.

        • Prevention of fraud or unauthorized access.

4. Legal basis for processing

We process your personal data in accordance with the GDPR, based on the following conditions:

    • Explicit consent (Art. 6.1.a): for marketing purposes or use of non-essential cookies.

    • Performance of a contract (Art. 6.1.b): to provide services requested by the user.

    • Fulfilling legal obligations (Art. 6.1.c): to ensure regulatory compliance.

5. Sharing of personal data

Your data may be shared with:

    • Third-party service providers: for example, analytics platforms (Google Analytics) and marketing tools.

    • Social networks: to enable content sharing or interaction with our company profiles.

    • Public authorities: where required by law.

All outside vendors are bound by agreements that guarantee the protection of your personal information.

6. Duration of data retention

Personal data are retained only as long as necessary to fulfill the purposes for which they were collected, unless legal obligations require longer retention periods. Key criteria include:

    • Browsing data: kept for up to 12 months.

    • Contact data: kept for the duration of communication and up to 24 months for marketing purposes.

7. Rights of users

You have the right to:

    1. Access: knowing what personal data we process about you.

    1. Rectification: request correction of inaccurate or incomplete information.

    1. Deletion: request deletion of your personal information (right to be forgotten).

    1. Portability: receiving your data in a readable format or transferring it to another data holder.

    1. Opposition: challenging processing for specific purposes, such as direct marketing.

    1. Revocation of consent: at any time, for purposes based on your consent.

To exercise your rights, you can contact us using the details in section 10.

8. Cookies and related technologies

For detailed information on the use of cookies, please see our Cookie Policy. You can manage your cookie preferences at any time.

9. Security Measures.

We take appropriate technical and organizational measures to protect your personal data, such as:

    • Data encryption.

    • Restricted access to data to authorized personnel only.

    • Continuous monitoring to prevent unauthorized access.

10. Contact details

If you have any questions, requests, or complaints regarding this Privacy Policy, you may contact us at the following numbers:

V Service Ncc di Vallese Enrico
Via Alta 180, Marcon Venice, Italy
Email: info@vservicencc.com
Phone: +39 320 9327662
Website: https://vservicencc.com

This Privacy Policy was last updated on December 4, 2024. Please check this page periodically for future updates.